FAQ

You can call your insurance carrier's customer service with the phone numbers below:

  • MetLife Long-Term Care (888) 565-3761 Monday through Friday 8:30 AM to 6:30 PM Eastern Standard Time
  • MedAmerica Long-Term Care (800) 544-0327 Monday through Friday 8:30 AM to 5:00 PM Eastern Standard Time
  • Genworth Long-Term Care (800) 464-2458 Monday through Thursday 8:30 AM to 6:00 PM and Friday 9:00 AM to 6:00 PM Eastern Standard Time
  • Prudential Long-Term Care (800) 732-0416 Monday through Friday 8:00 AM to 5:00 PM Eastern Standard Time
  • LifeSecure Long-Term Care (866) 582-7701 Monday through Friday 8:00 AM to 5:00 PM Eastern Standard Time
  • UNUM Long-Term Care (800) 331-1538
  • John Hancock Long-Term Care (800) 377-7311
  • MetLife: (888) 687-0977
  • MedAmerica: (800) 544-0327
  • Prudential: (800) 732-0416
  • Genworth: (800) 876-4582
  • UNUM: (800) 693-4988
  • LifeSecure Long-Term Care (866) 582-7701
  • John Hancock: (800) 222-3418

Get in Touch

Insurance Inquiry Express

Treat your insurance inquiries with our quick and efficient Insurance Inquiry Express form. Get tailored solutions and expert guidance for your insurance needs. Submit your details now for a prompt response!